Terms & Conditions

PAYMENT

Dan Tomkins Studio accepts payment via Visa, Mastercard, Paypal and Dan Tomkins Gift Cards. Please contact us directly if you would like to make a payment via direct deposit. Please ensure that your full name is included on payment advice, emailing receipt to [email protected] Orders will be processed once full payment is received.

PRIVACY POLICY

Dan Tomkins Studio is committed to providing a premium shopping experience and maintaining customer privacy. All purchases are processed through a secure system using PayPal. All information collected for Dan Tomkins Studio is for the sole use of Dan Tomkins Studio and for the purpose of conducting our business.

INTELLECTUAL PROPERTY

All artwork on this website is protected by Australian and International Copyright Laws. Use of this site and its contents grants no rights to you in relation to any copyright, designs, trade marks and all other intellectual property relating to the artwork and any other items on this site. You are permitted to use the items on social media ONLY if each item is prominently credited to Dan Tomkins, and/or www.dantomkins.com in which event the reproduction needs to be in the same quality as that which appears on this website and in no way altered.

AFTERPAY

https://www.afterpay.com/en-au/terms

PRICING

All prices are listed in Australian Dollars and include 10% Goods and Services Tax. Dan Tomkins reserves the right to change prices at any time.

SHIPPING & HANDLING

All items are carefully packed in customised protective packaging and all duty of care is taken to ensure that your item arrives intact and unmarked. Please refer to Shipping for more information.

RETURNS

In the rare and unfortunate event that your purchase is damaged on arrival, you may return the merchandise for a full exchange less shipping costs. You must notify us within three days of receipt of goods and return goods to us within 10 days to be eligible. You must pay the postage for the return of the item and Dan Tomkins Studio will pay the postage for the delivery of the replacement item (subject to availability). Items must be as delivered and in original packaging with the accompanying certificate of authenticity. Please notify us by email at [email protected] stating the item details and whether you would like to arrange a replacement or refund (subject to availability of original item ordered). We do not offer a refund or exchange policy for ‘change of mind’ returns.

Please note that exchanges or returns cannot be accepted for works that have been damaged after delivery due to misuse or failure to take due and reasonable care of the item. It is important to ensure that any handling does not cause damage to your work. Avoid touching Limited Edition Prints directly as oils and dirt from your hands can damage the artwork. Rough treatment of the artwork can scratch and harm the pigment.

GIFT CARDS

Gift cards can be used to purchase items from Dan Tomkins Studio website. Gift Cards are valid for 12 months from the date of purchase and are not subject to any other fees for non-use. Purchases are deducted from the gift card. If an order exceeds the amount of the gift card, the balance must be paid with a credit card or other available payment method. We accept no responsibility if a gift card is lost, stolen, destroyed or used without your permission. You can purchase a gift card by selecting the gift card product located in the Shop. You can redeem a gift card online at the checkout by entering your unique code in the designated section when prompted. After adding your chosen items to your cart, enter your address details and proceed to the payment page.

QUESTIONS & CUSTOMER SERVICE

Please email [email protected] with any questions or feedback.

WHOLESALE ENQUIRIES

For wholesale trade orders, please contact Dan at [email protected] for a price list.

PROMOTIONAL EMAILS

By placing an order with Dan Tomkins, you give us the authority to contact you in the future with any promotional emails, exclusive sale offers and new product updates. You will be able to opt out of this correspondence upon receipt.